Welcome to A-Z Gifts!
A-Z Gifts at your service. Make the best of it!
Shipping and payments

Dear customers, our order processing times are separate from the shipping times You see at checkout


Order processing time

All orders are processed within up to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


Shipping charges for your order will be calculated and displayed at checkout.



Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. A-Z Gifts is not responsible for these charges if they are applied and are your responsibility as the customer.

Allow 17-28 days for delivery.



How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 35 days of receiving your shipping confirmation email, please contact us at az.gifts1010@gmail.com with your name and order number, and we will look into it for you.

https://www.trackingmore.com


Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.



Refunds, returns, and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at az.gifts1010@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at az.gifts1010@gmail.com

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